Training & Support

We support improvements and efficiency gains at both the strategic and operational level

Training & Support

DrillScene® and DrillTronics®
training and support

Once you become a license holder of Sekal products, Sekal offers a range of training courses to meet the needs of data analysts, drilling analysts, and mud loggers. Each course teaches effective workflow practices and encourages users to adopt the most effective and proactive processes for their operations.

Real-time applications require special setup and Sekal has developed courses that are tailored to the needs of IT support staff. These courses will help users to ensure that the application is correctly setup and receiving real-time feeds at the rig or the operation support center.

Sekal provides round-the-clock support for its software products through a dedicated hotline and an online support facility that includes password-protected access to a comprehensive user guide

COURSE Description

DrillScene®

The DrillScene training course is recommended for all new DrillScene and DrillExpect users to ensure that the basics knowledge for operating the system is covered. The training is split into different modules:

Configuration and setup

A module that focuses on the setup and configuration of the software, what Real-time inputs are necessary and what information that is needed to configure the software as per an actual operation.

This module is relevant for all users that actively will use DrillScene and DrillExpect

Interpreting & Monitoring

This module is focused on how to use the products and how to interpret the outcome, how to differentiate between erroneous data and actual data, and how the product can be used for Monitoring ongoing operations proactively.

COURSE Description

DrillExpect®

DrillExpect training is offered for license holders to the product that would like to run their own simulations. The course will cover the basics on how to use the software, capabilities, limitations, and typical fall-pits to avoid. This course is typically tailor-made to cover the customer needs.

COURSE Description

DrillTronics®

DrillTronics Drill-Crew training

A course designed for the products end users – Drill crew, to give an introduction and general understanding of:

 

  • The model which is the core of all Sekal products, and the products designed from the core model.
  • The concept “Digital Twin”.
  • DrillTronics, and the products primary focus.
  • General Setup, Configuration and mandatory system demands.
  • DrillTronics – Protections & Activation
  • DrillTronics – Auto Functions & Usage
  • Communication and Quality check process
DrillTronics Advisory Drill-Crew training

A course designed for the products end users – Drill crew, to give an introduction and general understanding of:

 

  • The model which is the core of all Sekal products, and the products designed from the core model.
  • The concept “Digital Twin”.
  • DrillTronics Advisory, and the products primary focus.
  • General Setup, Configuration and mandatory system demands.
  • DrillTronics Advisory – Safeguide and Safeguards calculations
  • DrillTronics Advisory – The user options
  • Communication and Quality check process

Sekal can support customers across several phases and aspects of drilling operations with different service levels

Service level

DrillExpect® services
Advisory services

Planning and well strategy “Live” drilling simulations Post-well investigations

DrillScene® services

Support for operator “self-use”
Operations through Sekal 24/7
support
Optional advisory services

DrillTronics® services

Operations through Sekal 24/7 support
Optional advisory services